Privacy Policy & Data Security

1. Overview & Commitment to Data Privacy

Elara AI ("Elara AI", "We", "Us", or "Our"), a technological research entity organized under the laws of the State of Texas, USA, is committed to safeguarding the privacy and personal data of subscribers and visitors to our QuantumML™ platform at quantamsi.com (the "Service").

This Privacy Policy explains what information we collect, how it is processed and protected, and your statutory rights under the Texas Data Privacy and Security Act (TDPSA), the California Consumer Privacy Act (CCPA), and federal standards administered by the Federal Trade Commission (FTC).

2. Categories of Information We Collect

We collect only the minimum personal data strictly necessary to authenticate your access, deliver the algorithmic terminal, and process recurring subscriptions:

• Account Authentication Credentials: Username, email address, and encrypted authentication tokens managed securely through Google Firebase Authentication. We never store plain-text passwords.
• Payment & Transaction Information: When you purchase a subscription, payment transactions are handled directly by PCI-DSS compliant third-party processors (such as Stripe). Elara AI does not store or have access to your full credit card number, CVV code, or banking credentials. We retain only transaction IDs, subscription tier status, and billing renewal dates.
• Technical & Telemetry Data: IP address, browser user-agent, operating system, and session timestamps collected automatically for cybersecurity monitoring, anti-scraping enforcement, and unauthorized account-sharing detection.

3. How We Use Your Information

Your information is used strictly for legitimate business purposes:

• Authenticating your credentials and gating access to the QuantumML™ analytical dashboard.
• Maintaining platform security, preventing credential stuffing, and enforcing our single-user license terms.
• Managing subscription renewals, invoices, and FTC-compliant click-to-cancel operations.
• Delivering mission-critical system announcements, model updates, or regulatory notifications.

Strict Commitment: Elara AI NEVER sells, rents, monetizes, or trades your personal information, email address, or usage patterns to data brokers, advertisers, or third-party marketing networks.

4. Data Protection & Cybersecurity Standards

We employ industry-standard administrative, physical, and technical safeguards to protect your personal data against unauthorized access, loss, or alteration. All web communications are encrypted in transit using Transport Layer Security (TLS 1.3 / HTTPS). Authentication tokens are handled through enterprise-grade OAuth and Firebase Auth infrastructures.

5. Your Privacy Rights (Texas TDPSA & US Residents)

Under the Texas Data Privacy and Security Act (Tex. Bus. & Com. Code Ann. § 541) and applicable consumer privacy frameworks, you have the right to:

• Right to Know & Access: Confirm whether Elara AI is processing your personal data and request a copy of the specific data held.
• Right to Rectification: Request correction of inaccurate personal data associated with your account.
• Right to Deletion: Request the permanent deletion of your account and associated personal data, subject to lawful retention obligations for tax and financial audit records.
• Right to Opt-Out: Opt-out of the processing of personal data for targeted advertising or profiling (Note: Elara AI engages in neither).

To exercise any of these statutory rights, submit a verified request to privacy@elaraai.com. We respond to all verified consumer requests within forty-five (45) days.

6. Privacy Officer & Regulatory Inquiries

For inquiries regarding this Privacy Policy or our data handling practices, please contact our compliance division:

Elara AI — Data Privacy & Compliance Officer
State of Texas, United States of America
Email: privacy@elaraai.com • legal@quantamsi.com